Terms & Conditions

Insurance: Use of facilities at Santa Maria is entirely at the clients risk, furthermore, the clients must be responsible for the insurance of themselves and personal effects against all risks. The owners of the villa cannot in any way be held responsible for loss of life, personal injury, illness, accidents, or loss, theft or damage to baggage or personal effects.

Arrivals & Departures: The villa must be vacated by 11am on the day of departure. We prefer clients not to arrive before 2.30pm to give the housekeeper time for a thorough cleaning. It is of course sometimes possible to arrive earlier or to leave later by prior arrangement.

Appliance breakdown: In the unlikely event of an appliance breakdown will ensure that the item is repaired or replaced as soon as possible.

Maid Service: The housekeeper comes for approximately 2 hours each day Monday to Saturday. Her duties include general cleaning, bed making and linen changes once weekly. Cooking, washing-up and personal laundry are not included. Should you wish for any additional services, please negotiate with the housekeeper.

Breakages & Damages: All breakages to be replaced or paid for to the housekeeper, thank you.

Linen: All bed linen, tea towels, bath towels and hand towels are provided. Beach towels and Poolside towels are not provided. Bath towels are not to be used as Beach towels or Poolside towels.

Refunds & additional clients: The villa is for the use of clients listed on the booking form only. No refunds can be made for clients who do not stay the entire period of their holiday.

Cancellation charges: should you wish to cancel your booking, the following charges will incur:

• More than 8 weeks prior to departure: Loss of deposit

• Between 8 and 4 weeks prior to departure: 50% charge

• Between 4 and 2 weeks prior to departure: 70% charge

• Less than 2 weeks prior to departure date: 100% charge